“Our goal at Roop Financial Services is to make sure clients are getting the best service and products that they not only require, but deserve. We utilize a team approach and provide creative solutions as well as the highest level of service. We also strive to educate our clients and their employees, providing all the information they need to make their best informed decisions. Our customers truly do come first.”
– Alicia Spurlock
Alicia is a knowledgeable professional with 20 years experience in insurance planning. Prior to working at Roop Financial Services, Alicia has been a Financial Analyst, a high school teacher at Evangelical Christian School, and an Executive Assistant in Memphis. She earned a Bachelor of Business and Masters of Business Administration degree in Finance, Insurance and Real Estate as well as a M.A.T. degree in Business and Technology Education from the University of Memphis.
Alicia recently celebrated her 10 year anniversary with Roop Financial Services and continues to lead the employee benefit operations. People who know Alicia will tell you right away that she is known for her incredible efficiency and organization. Her focus on clients’ needs have made her a favorite. She is a straightforward, detail-oriented multi-tasker and handles all the group insurance renewals. She, along with her internal, aggressively shops the marketplace to secure the best rates for our clients, performs quality enrollment checks and prepares spreadsheets for each client. She has an eye for strategic plan design and proactive renewal options/solutions as well as the coordination of group enrollment activities. She has a sense of urgency to get things done, a strict adherence to deadlines, is proactive, and provides remarkably quick turnaround on resolutions.
Alicia is active in her church, Faith Baptist, enjoys spending time with her family and traveling with her family. Her hobbies include gardening, reading, tutoring, swimming and cooking for family and friends.
Alicia is not registered with Woodbury Financial Services